are fluent in spoken and written English and German
have ICT user-, system- and server administration experience
have knowledge with network technologies
are a pro with mac OS Sierra to Monterey (10.12.x – 12.x), iOS and Windows 10/11
have no fear to dive into the embedded operating systems of: NAS, switches, WLAN, firewall, telephone system/switchboard, ...
know your way in and around software products such as: MS-Office 365, Google Workspace, Adobe Creative Cloud
are willing to be precise (e.g.: archiving- and migration tasks, ...)
are flexible, organized and able to multitask
have a communicative and resilient personality
have a friendly and professional attitude and enjoy working in a team
bring a passion for the newest hardware, software and data, as well as for former generations
are understanding to the problems of your colleagues
are result-driven, proficient and bring in your own creative ideas
And will ...
take care of the trouble-free operation of all ICT infrastructure and handle the internal requests together with the team (administration of server and network hardware, user- and device management and setup, support)
1st and 2nd level support on the phone or at the colleague’s desk
archive various data sets
research for new or alternative products and services
monitor and control server- und network components, backup tasks and possibly solve the issues
handle correspondence with suppliers and ICT departments of our clients and partners
carry out tasks in connection with the GDPR (general data protection regulation)
