Building Better Brands

Integrity, focus, and excellence – our values not only define our work, they’re exactly what we look for in our team members.

zooom is not your average creative agency, we pride ourselves on being approachable and down to earth. We’re a young and dynamic team with more than 15 nationalities from all over the world. Together, we inspire and aspire to push the boundaries of each and every project we engage in.

Konnichiwa

Job Brief

As a 360° Project & Account Manager in our new Tokyo branch office, you are the glue that keeps projects, people, timings and costs together. Working cross functionally on the development, implementation and delivery of existing and new Digital Initiatives including E-Commerce, Social, Campaigns, Paid Media, Email, Localization, Print, OHH and more. This role will require a high-level understanding of the current e-commerce retail industry, technology system landscapes, project management processes, lean and agile delivery methodologies and experience in delivering projects on time, within budget while managing interdependencies and ongoing updates.

Salary

Negotiable, please include your salary expectations.
Based on ability, experience, and prior treatment, we will decide in accordance with internal regulations.

Your responsibilities

Support the management working across Marketing, Creative, Product, UI/UX and Development partners to deliver high quality digital solutions
Work with external Project Managers at the Product and Project level in support of the development of digital products across channels that drive brand experience, creative expression, and business results
Work cross functionally on large tech initiatives in a fast-paced retail environment, projects will include mobile, digital, social and store technologies
Partner with your teammates and Director on resourcing and team load balancing, strategic and new initiatives.
Work closely with employees, contractors and vendor teams holding them accountable for delivery by clearly developing and communicating plans with interdependencies and deliver against the diverse portfolio
Work with partners to develop and drive technology solutions including features and functionality improvements for our customers.
Partner cross functionality to build on business case development
Deliver programs for Desktop, Social, Email, Apps and Mobile Web experiences
Work with Creative, Innovation, Solution Architects, Technology Delivery Managers, Technology Delivery Managers, Vendors and Developers, Studio and Advertising.
Support the development of status reports, timelines, control project scope and economics, approve changes, manage and resolves issues, risks, and conflicts across all projects in your team.
Serve as a single point of contact and the escalation point between cross functional teams and for your team
Demonstrate our values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative
Partner with client teams to develop clear briefs outlining business requirements and full user experience
Work with global Teammates and your Director to navigate creative approvals with senior management, marketing partners and creative leads
Overseeing the team's outputs and ensuring the quality of deliverables
Understanding clients' requirements and presenting ideas, concepts and solutions to stakeholders

Our requirements

Ideally you have been working in a digital agency or led a team of designers with similar tasks
Fluent in Japanese (business level) and working proficiency in English
BSc. (better MSc) in a relevant field (computer science, marketing, design)
Knowledge of latest UI / screen design trends and willing to keep them updated
Experience in leading small teams
Profound knowledge of web or app development
Ideally you have experience with Sketch, Figma, Adobe XD, Miro and the Adobe Creative Suite
MS Office with advanced Excel skills on Mac or PC
Experience with Jira / Confluence or similar
We are looking forward receiving your written application in English including cover letter, salary expectations and your availability.