YOU ...
- are supporting our head of ICT
- are fluent in spoken and written English and German
- have ICT user-, system- and server administration experience
- have knowledge with network technologies
- are a pro with mac OS Sierra to Monterey (10.12.x – 12.x), iOS and Windows 10/11
- have no fear to dive into the embedded operating systems of:
NAS, switches, WLAN, firewall, telephone system/switchboard, ... - know your way in and around software products such as:
MS-Office 365, Google Workspace, Adobe Creative Cloud - are willing to be precise (e.g.: archiving- and migration tasks, ...)
- are flexible, organized and able to multitask
- have a communicative and resilient personality
- have a friendly and professional attitude and enjoy working in a team
- bring a passion for the newest hardware, software and data, as well as for former generations
- are understanding to the problems of your colleagues
- are result-driven, proficient and bring in your own creative ideas
And will ...
- take care of the trouble-free operation of all ICT infrastructure and handle the internal requests together with the team (administration of server and network hardware, user- and device management and setup, support)
- 1st and 2nd level support on the phone or at the colleague’s desk
- archive various data sets
- research for new or alternative products and services
- monitor and control server- und network components, backup tasks and possibly solve the issues
- handle correspondence with suppliers and ICT departments of our clients and partners
- carry out tasks in connection with the GDPR (general data protection regulation)
- update our internal documentation
