Building Better Brands
Integrity, focus, and excellence – our values not only define our work, they’re exactly what we look for in our team members.
zooom is not your average creative agency, we pride ourselves on being approachable and down to earth. We’re a young and dynamic team with more than 15 nationalities from all over the world. Together, we inspire and aspire to push the boundaries of each and every project we engage in.
Konnichiwa
We are hiring: SNS Project Manager in Tokyo
To strengthen our young growing team, we are looking for an experienced Social Media (SNS) Account & Project Manager to grow our clients social media accounts with focus on e-commerce.
This client facing position requires you to concept, execute and monitor social media marketing strategies in close cooperation with our clients. Ultimately, you should be able to handle our clients’ social media presence ensuring the high quality content drives relevant web traffic and customer engagement.
As a SNS Project Manager we expect you to be up-to-date with the latest digital technologies and social media trends. We expect that you are hungry to keep your skills fresh and always on the highest level.
In this position you can live your leadership role by taking the responsibility for your team, developing skills and mentoring.
You will lead and grow the SNS team to execute one-of-a-kind projects and take over the communication between clients, project partners and the internal team.
We expect excellent communication skills and your ability to impress clients with our company’s views creatively.
Your responsibilities:
- Lead our SNS team with focus on Instagram and TikTok
- Define, oversee and report most important social media KPIs
- Manage and oversee social media content
- Measure the success of every social media activity
- Stay up to date with latest social media best practices and technologies
- Use social media marketing tools such as Meta Business, Instagram Business, SkedSocial
- Implement a content editorial calendar to manage content and plan specific, timely customer requirements
- Work with copywriters and photo- and videographers to ensure content is performing and meets our quality standards
- Collaborate with internal and external Marketing, Sales and Product Development teams
- Monitor costs and work within budget
- Monitor KPI and user engagement and suggest content optimization
- Communicate with industry professionals and influencers via social media to create a strong network
- Winning presentation skills
- Cultivate channel growth, leads and sales
- Provide constructive, helpful feedback
- Adhere to rules, workflows, and regulations
- Attend educational conferences
- You will directly report to the executive level
Salary
- Negotiable, please include your salary expectations.
- Based on ability, experience, and prior treatment, we will decide in accordance with internal regulations.
Language Requirements
- Business level Japanese (written and verbal; minimum BJT J1 / native level is preferred) and working proficiency in English
Requirements
- Minimum of 3-5 years of experience in large reach corporate social media account management
- Minimum of 3 years of experience in the position of a project manager
- Lead, administrate and develop smaller teams of creative people
- Proven track record in developing successful SNS marketing content strategies and growing loyal audiences through social media
- Eye for details and quality
- Open, positive, convincing personality
- Strong understanding of the social media and EC landscape
- Deep knowledge of the relationship between paid and organic social media initiatives
- Planning and executing projects resourcefully with minimal supervision
- Profound knowledge of e-commerce / multi-channel strategies
- Master or bachelor degree in marketing or relevant field
- Preferable agency experience in working with international clients
- You can master our software toolbox (MacOS, Adobe Creative Suite, MS Office, Excel on an advanced level)
- Knowledge in Confluence / Jira is a bonus but not requires
Work location
- 3 min Kitasando Station, Fukutoshin Line
- 10 min Yoyogi Station JR Yamanote Line, Chūō-Sōbu Line, Toei Oedo Line
- 10 min Sendagaya Station, Chūō-Sōbu Line, Toei Oedo Line
10+ reasons to work at zooom
10+ reasons to work at zooom
Your Journey
INTERNSHIP
Join us for several months as part of your studies and learn on the job working in one of the teams. It could be in design, events or communications. It’s a great chance to gain valuable experience.
JUNIOR
Your first step on the career ladder! This is the entry position for graduates looking to get started. You’ll be working on big projects right from the start and learning fast as you progress.
PRO
This is where the magic happens. You could be an account manager, graphic designer, videographer. You already have some experience and now you’re working directly with our global sports, lifestyle and photography clients.
SENIOR
You’re a great motivator and thrive on taking the lead, driving projects through from concept to completion, giving direction and sharing knowledge, while developing your own experience.
LEAD
Now is the time to help shape creative and strategic vision, for example as Art Director, Head of Communications or Content Creation. You’re already an experienced leader, full of ideas and ready to take on full responsibility.
TEAM LEAD
The most senior leadership role – you’ll be working directly with the CEO, leading and managing a department and working on budgets, planning, strategy development, business opportunities and human resources.

I LIKE WORKING ALONGSIDE COOL, CREATIVE AND INSPIRATIONAL PEOPLE AND THEREFORE I CAN'T WAIT TO SEE YOUR APPLICATION TO CREATE AWESOME STUFF TOGETHER.
Manuele Graf, Recruiting & Operartions Manager
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