Mobile UX Lead (M/F/D) - TOKYO

Start  Anytime
Location  Tokyo, Japan
Level  Senior
Employment  Fulltime

Building Better Brands

Integrity, focus, and excellence – our values not only define our work, they’re exactly what we look for in our team members. 

zooom is not your average creative agency, we pride ourselves on being approachable and down to earth. We’re a young and dynamic team with more than 15 nationalities from all over the world. Together, we inspire and aspire to push the boundaries of each and every project we engage in.


We are hiring: UX Director (m/f/d) - Tokyo

We are looking for an experienced Director of UX with profound knowledge of latest trends to let us develop cutting edge digital products such as apps, websites, digital signage, and POS solutions.

Your Education:

  • You have a master’s degree in Business Administration, Marketing, Economics, Engineering, or and equivalent in working experience

Your Experience:

  • A suitable candidate will have 5+ years’ experience in consumer engagement and consumer experience and or product-related management position.
  • You have had experience in managing a UX team of professionals, preferably as the Head of UX, and delivering product projects in a large scale and in a complex business setting.
  • You feel comfortable with Lean UX and Design Thinking methodology.


  • Negotiable, please include your salary expectations.
  • Based on ability, experience, and prior treatment, we will decide in accordance with internal regulations.

Your Responsibilities

  • As Director of UX with zooom you are responsible for putting together key UX personnel to form, not just a department, but a team. You ensure that these key individuals are highly engaged in UX department activities and develop professional individual as well as team development goals and plans.
  • In the position of the Director of UX you are responsible for the delegation of responsibilities appropriately to the UX personnel while still maintaining the ultimate liability and accountability for the execution of each of those responsibilities. In your leadership capacity, you also mentor, encourage, foster, and support intelligent innovation and risk taking in order to create and deliver business models that improve the consumer interaction and experience with the product and deliver the best financial performance to the business.
  • You will essentially create the department’s vision and relay it to team members; a vision that is in line with the basic organizational values. You then act in such a manner as to inspire and ensuring that the whole UX team produces compelling and industry-leading work.

Our requirements

  • Proven UI experience for 3 – 5 years
  • Proven UX experience for 5 years
  • Demonstrable UI / UX design skills with a strong portfolio
  • Sharp eye for details
  • Good communication skills and team player
  • Eager and self-driven to keep your skills and abilities always up to date
  • Proficiency in Photoshop, Illustrator, Figma, Sketch or other visual design and wire-framing tools
  • Excellent visual design skills with sensitivity to user-system interaction
  • Up-to-date with the latest trends, techniques, and technologies
  • Business / Native Japanese Level (Written / Spoken)
  • Proficiency in Business English, TOEIC 850
  • Proficiency in MS Office with very good excel skills

Language requirements

  • Business level Japanese (written and verbal; minimum BJT J1 / native level is preferred) and working proficiency in English (min. TOEIC 850)

Employment type

  • Full-time
  • This position will require your attendance in our office, hybrid models are negotiable
  • Some business travels can be required in the future
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Your Journey


Join us for several months as part of your studies and learn on the job working in one of the teams. It could be in design, events or communications. It’s a great chance to gain valuable experience. 


Your first step on the career ladder! This is the entry position for graduates looking to get started. You’ll be working on big projects right from the start and learning fast as you progress. 


This is where the magic happens. You could be an account manager, graphic designer, videographer. You already have some experience and now you’re working directly with our global sports, lifestyle and photography clients.  


You’re a great motivator and thrive on taking the lead, driving projects through from concept to completion, giving direction and sharing knowledge, while developing your own experience.


Now is the time to help shape creative and strategic vision, for example as Art Director, Head of Communications or Content Creation. You’re already an experienced leader, full of ideas and ready to take on full responsibility.


The most senior leadership role – you’ll be working directly with the CEO, leading and managing a department and working on budgets, planning, strategy development, business opportunities and human resources. 

zooom at ruth


Ruth Leon-Alarcon, HR & Office Manager


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  • CV (mandatory)
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