Account Manager in Tokyo (M/F/D)

Start  Anytime
Location  Tokyo, Japan
Employment  Fulltime

About zooom

Integrity, focus, and excellence – our company values not only define our work, they're exactly what we look for in our team members.

zooom is since over 25 years an owner-led communication agency dedicated to building better brands through holistic marketing approaches and long-term client relationships. We prioritize passion, creativity, and calculated daring in our work. zooom specializes in sports, adventure, lifestyle, and imaging industries, combining authentic expertise and end-user insights. Our boutique agency has a global presence with offices in Austria, Tokyo, and Venice Beach, and is known for organizing high-profile events like Red Bull X-Alps and Red Bull Illume.

zooom is not your average creative agency, we pride ourselves on being approachable and down to earth. We're a dynamic team with nationalities from all over the world. Together, we inspire and aspire to push the boundaries of each and every project we engage in.

Join our dynamic team at zooom and work with top-tier clients across diverse industries such as sports (Red Bull, Schoeffel), lifestyle (SP connect, Gasteiner), retail (Yodobashi, ISHII Sports), and technology (Leica, Panasonic). Shape innovative campaigns for renowned brands and contribute to our global impact.

Position overview: Account Manager

As client facing, full-time Account Manager in our Tokyo office, you will play a crucial role in seamlessly integrating projects, people, timelines, and costs. You’ll work cross-functionally on strategy, CI, campaigns, events, and marketing/communication initiatives. Your main focus will be on strategic planning, project management, and effective communication. Additionally, you'll be responsible for generating new business and converting leads, embracing a startup mentality to build and scale the team and operations.

Key responsibilities

•    Generate new business opportunities and convert leads into clients.
•    Serve as the main point of contact for clients.
•    Understand client needs and present innovative solutions.
•    Maintain high standards of client service, teamwork, and innovation.
•    Collaborate with creative teams to develop unique campaigns.
•    Manage campaigns, events, and marketing projects in a fast-paced environment.
•    Balance team resources and strategic initiatives.
•    Coordinate with employees, contractors, and vendors for timely delivery.
•    Develop marketing solutions and improve features and functionalities.
•    Create business cases, manage timelines, and control project scope and costs.
•    Ensure clear communication and alignment across cross-functional teams.
•    Draft detailed briefs outlining business requirements and user experiences.
•    Handle creative approvals with senior management and partners.
•    Oversee team outputs to ensure quality deliverables.

What we're looking for

•    Experience in a creative agency or leading a team in similar tasks.
•    Proven sales experience with a track record of generating business and converting leads.
•    Startup mentality with the ability to build and scale teams.
•    Fluent in Japanese (business level) and proficient in English.
•    BSc. (preferably MSc.) in business, marketing, communication, or a related field.
•    Knowledge of the latest marketing trends and a willingness to stay updated.
•    Experience in leading small teams.
•    Strong project management and marketing skills.
•    Proficiency in MarTech and AI tools.
•    Familiarity with project management tools.
•    Nice to have: International experience in a global company or working abroad.

Language Requirements

  • Business-level Japanese (BJT J1 or J1+ or native).
  • Proficiency in English (minimum TOEIC 850).

Employment Details

•    Full-time position with office attendance required. Hybrid models are negotiable.
•    Mild business travel may be required.
•    Benefit from our English-speaking company environment.
•    New design office with latest technology in walking distance to Harajuku.


  • Negotiable based on ability, experience, and internal regulations. Please include your salary expectations.
  • Success oriented bonus payments.
  • Commuting costs compensation.
  • 20 days paid vacation.
  • New Year holidays.

If you’re ready to make an impact and join a team that values excellence and innovation, we’d love to hear from you!

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Your Journey


Join us for several months as part of your studies and learn on the job working in one of the teams. It could be in design, events or communications. It’s a great chance to gain valuable experience. 


Your first step on the career ladder! This is the entry position for graduates looking to get started. You’ll be working on big projects right from the start and learning fast as you progress. 


This is where the magic happens. You could be an account manager, graphic designer, videographer. You already have some experience and now you’re working directly with our global sports, lifestyle and photography clients.  


You’re a great motivator and thrive on taking the lead, driving projects through from concept to completion, giving direction and sharing knowledge, while developing your own experience.


Now is the time to help shape creative and strategic vision, for example as Art Director, Head of Communications or Content Creation. You’re already an experienced leader, full of ideas and ready to take on full responsibility.


The most senior leadership role – you’ll be working directly with the CEO, leading and managing a department and working on budgets, planning, strategy development, business opportunities and human resources. 

zooom at ruth


Ruth Leon-Alarcon, HR Recruiting Manager


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